Terms & Conditions

Last updated: 2 November 2026Applies to: grandbusinessmedia.com and all GBM services

We provide marketing services and our best work, not guaranteed results. Fees are non-refundable. Ad spend is paid by you directly to the ad platform.

1. About these terms

These terms are between you and Grand Business Media ("GBM", "we", "us"), ILD Trade Centre, Gurgaon, Haryana, India. By using grandbusinessmedia.com, or by paying us or signing a proposal, you agree to these terms, our Privacy Policy, our Disclaimer and our Refund Policy. If you have a signed proposal or agreement with us, that document applies together with these terms. If they conflict, the signed document wins. If you do not agree, please do not use our services.

2. Our services

GBM offers real estate marketing services, including Meta, Google and other digital advertising, AI follow-up and automation, WhatsApp marketing, CRM setup, websites and landing pages, and personal-branding and Instagram content. The exact scope, number of projects, deliverables and fee of your plan (for example Ignite, Dominate or Authority) are set out in your proposal, invoice or plan description at the time you buy. Anything outside that scope is a separate service and fee.

3. No guarantee of results

Marketing results depend on many things outside our control, such as your price, inventory, location, brand, sales team and the market, and on platform rules and costs. We do not guarantee leads, site visits, closures, commission, return on ad spend or any specific outcome. Figures on this website are estimates and examples. See our Disclaimer. We will do the work described in your plan with reasonable skill and care, and we will report honestly on what is happening.

4. Fees, GST and payment

• Plan fees are charged monthly in advance unless your proposal says otherwise, and are due on the date of the invoice.
• Fees are shown before taxes. GST (18% in India) or any other tax that applies is added to the invoice.
• You pay using the details on our Payment Details page. Payments are received by Technopara, a subsidiary of Grand Business Media. Bank, wire and currency conversion charges are yours.
• If an invoice is overdue, we may pause work, creative production and campaign management until it is paid. A pause does not extend or reduce the billing period.
• We may change our prices for new plans or for a new term, and we will tell you before any change applies to you.

5. Ad accounts and ad spend

• Your accounts. Ads run from ad accounts, pages and business profiles that you own. You give us the access we need to manage them. You should keep admin access and never share your passwords with us. Use the platform's partner or role access.
• Ad spend is separate. The money spent on ads is paid directly by you to Meta, Google or the platform. It is not part of our fee, we do not hold it, and we cannot refund it. We recommend a monthly ad budget, but you decide the amount.
• No management mark-up. We do not charge a percentage of your ad spend.
• Platforms charge, approve and limit ads under their own terms. You must keep a valid payment method active on your ad account.

6. What we need from you

• True, complete and current information about your projects, prices, offers and approvals, and the right to use the logos, images, names and videos you give us.
• Timely feedback and approvals. Delays on your side can delay results and do not extend or reduce your fees.
• A sales team or process that answers leads quickly. Our systems bring and warm up enquiries, but closing them is your responsibility.
• That you have the right to give us the contact details of the people you ask us to message.

7. Advertising rules and compliance

You are responsible for making sure your projects, claims and ads follow the law and the advertising rules that apply to you. This includes RERA registration and advertising rules in India, Dubai Land Department and RERA permit and advertising rules in the UAE, the real estate rules of the Canadian province you operate in, consumer protection law, and the policies of Meta, Google and other platforms (including policies on housing and real estate ads). We may refuse or stop work that we reasonably think is misleading, unlawful or against platform policy. Platform decisions such as ad rejection or account restriction are outside our control, and we are not liable for them.

8. Content and ownership

• Creative work we make specifically for you (such as ad creatives, videos and scripts) belongs to you once you have paid all fees due for it. Until then we license it to you for use in your campaigns.
• Our systems, templates, workflows, automation setups, software, frameworks (including the RDA™ system and Realtor Deal Accelerator™) and know-how remain ours. We give you the right to use them for as long as you are a client.
• Stock images, music, fonts and platform tools may carry their own licences, which you must follow.
• Your leads, ad accounts and customer data belong to you.

9. Showing our work

Unless you tell us in writing not to, we may mention that you are a client, show your logo, and share anonymised or approved results, testimonials and screenshots in our portfolio and marketing. We will not share your private lead data.

10. Confidentiality and data

Each side will keep the other's non-public business information confidential and use it only for the services. This does not apply to information that is already public, or that we must disclose by law. We handle personal data as described in our Privacy Policy. For your campaigns, we act on your behalf and only on your instructions, and you are responsible for having a valid privacy notice and consent for your leads.

11. Term and cancellation

Your plan runs for the term in your proposal or plan description (our standard plans start with a 3-month term) and then continues month to month until you or we end it. Either side can end it by writing to the other (email or WhatsApp) before the next billing date. We charge no exit penalty. Ending the services stops future invoices only. Fees for periods already started are due and not refundable. We may end the services at once if you break these terms, do not pay, or ask us to do something unlawful or against platform policy. When services end, we will return access to your accounts and files, and hand over the creative work you have paid for.

12. Refunds

All fees are final and non-refundable, as set out in our Refund & Cancellation Policy.

13. Liability

• We provide our services and this website "as is". We do not give any other promise, express or implied, to the extent the law allows.
• To the extent the law allows, we are not liable for indirect or consequential loss, or for lost profit, lost sales, lost commission, lost business, lost data or damage to reputation.
• Our total liability to you for any claim about our services is limited to the fees you paid us for the month in which the problem arose.
• We are not liable for things outside our reasonable control, including platform changes or outages, ad account restrictions, telecom or internet failures, government action, and events such as natural disasters.
• You agree to protect us from claims by others that come from your content, your claims or your ads, or from your breach of these terms or of the law.
• Nothing in these terms limits liability that cannot be limited by law, such as for fraud.

14. Using this website

You may use this website for lawful purposes only. Please do not copy it in bulk, try to break into it, send spam or false enquiries through our forms, or use it to harm others. The text, design, videos, logos and code on this website belong to GBM or its licensors and may not be reused without our written permission. The names and logos of other companies belong to them.

15. Governing law

These terms are governed by the laws of India. The courts at Gurugram, Haryana have exclusive jurisdiction over any dispute, subject to any mandatory rights you have where you live. We would like to talk first: please write to us about any problem and we will try to solve it in good faith within 30 days.

16. Changes

We may update these terms. The date at the top shows when they last changed. If you keep using our services or website after an update, you accept the new terms. Updates do not change a signed proposal during its term unless you agree.

17. Contact

Grand Business Media, ILD Trade Centre, Gurgaon, Haryana, India. Email ujjwal@grandbusinessmedia.com, phone +91-9911-906-692.